Site Management
Xi'an Pingyang Travel Service Co.

Location
Headquarters:
403-2, Tianjin Building, No.1 Hongying Road, Beilin District, Xi'an, Shaanxi Province, China

person in charge (of an area of responsibility, but not necessarily supervising other staff)
SHI HONGTAO

Contact
E-MAIL: customer@pytravel.cn
Company phone number: +86 156-0100-8818
Reception/Mon-Sat (Sun. off) 10:00 - 19:00 (Japan time)

Travel Agency Registration Number
(2025-43 Wenliu, Xi'an) L-SNX-101526

Travel Agent Association
Shaanxi Provincial Tourism Association (SPTA)

selling price
Please refer to the product introduction page or brochure for details.

Payment Method
credit card

Cancellation Policy
Cancellation for customer's convenience varies for each product, so please check the product introduction page.
Refunds will not be provided for items that were not used in part for the customer's convenience.

Issuance of Receipt
Please note that individual receipts cannot be issued.
In case of payment by credit card
A credit card statement or debit statement issued by the credit card company will be considered in lieu of a receipt.

Personal Accident Insurance
We are covered by China Pacific Insurance's travel agency accident insurance.
(1,000,000 Chinese Yuan for death and 10,000,000 Chinese Yuan for disability per person. (1,000,000 Chinese Yuan for death and 10,000,000 Chinese Yuan for disability per person, but the maximum amount of compensation for one accident is 2,000,000 Chinese Yuan.